A website can pass an accessibility audit with flying colours, yet still not be accessible to a considerable number of the people who need to use it. Don’t let your accessibility audit become a compliance tick-box, it’s not enough. 

A ‘crit’ - or critique - is a fundamental part of the content design process. How do you run a design crit that is fair, productive and effective for everyone on your team?

We know the passive voice and formal vocabulary make our content inaccessible to millions of users. These include those with low literacy, neurodiversity and learning disabilities, as well as non-native users of English. So why is this stuff still all over our websites?

Most of the time, good content design means not saying ‘please’. It’s a superfluous word that gets in the way of the main message. So why is it so hard to stop?

It’s easy to get in a tangle writing guidance for GOV.UK. Usually, it’s because too many people want too many different things from one piece of content. As a content designer, you need to know how to manage this.

How do you get started in content design? How do you go about getting your first content design job, and what’s it like to start work as a new content designer? This Scroll content designer talks about getting his first content design role, and has some sound advice for new and aspiring content designers.