Beck Thompson has worked in content for 21 years. She started as a web editor and content manager, and then found herself working at GDS on the first iteration of GOV.UK, right at the start of content design as a profession. Here’s how both content design and digital government have changed over the years.

What do setting quizzes and great content design have in common? Answers in the blog post, from an expert quizzer who also happens to know a huge amount about content design, taxonomies and information architecture.

We all need to design good, accessible hint text in our services. Good hint text is short, made up of words only, and based on evidence. Bad, inaccessible hint text is long, includes elements like bullets and links, and isn’t always based on evidence.

A website can pass an accessibility audit with flying colours, yet still not be accessible to a considerable number of the people who need to use it. Don’t let your accessibility audit become a compliance tick-box, it’s not enough. 

Content design training at Scroll is modular and bespoke. It can be modified to fit the needs of different content and comms teams. This is what we learned delivering the content design training to a team in local government.

A ‘crit’ - or critique - is a fundamental part of the content design process. How do you run a design crit that is fair, productive and effective for everyone on your team?